General

What are your payment terms and do you offer a discount for early payment?

Our payment terms are net 30; you're invoiced when your order ships.
There is no discount for early or pre-payment.

Does SimplyLEDs sell LED light bars, bulbs, or strips?

No. SimplyLEDs only manufactures high output commercial and industrial luminaires.

How do I obtain pricing on your fixtures or pricing for a project I have?

  • Contact our Sales Team through our website via the "Contacts" page.
 

Photometrics

What is the optimal Pole Height for Light Dispersion?

Pole height and location play the biggest role in optimal light dispersion. Contrary to popular belief, height is actually preferred when you're wanting to light a large space well. To ensure you always get the results you want, it's always best to get a photometric layout.

How much do you charge for Photometric Layouts?

Our Photometric layouts are a free service we extend to all customers.
Want to learn more? click here

 

Warranty and Returns

What is your Warranty Period?

Unless otherwise stated, all our luminaires carry SimplyLEDs limited 10 year warranty.

How do I make a warranty claim?

You can make a warranty claim by completing the warranty form available on our website.

How does your return policy work?

Returns, or RMA's will be processed through our warranty department.
To access info on our return policy click here